Now your favourite patches will appear in your mailbox every 1, 2 or 3 months. Subscribe to any Patched Up patch and save 10% on every order, with free express post every time. The longer you stay, the more you save: 15% off from your 4th order and 20% off from your 7th.
How it works
There are two ways to subscribe.
One patch
On any patch page, choose Subscribe and save, pick a 1, 3 or 5 pack and how often you would like it to arrive, then click Add to cart.
Your own mix
Go to Build your own bundle, pick 2 to 6 patches from the range, choose a 1, 3 or 5 pack of each, pick how often you would like them to arrive, then click Cart.
Then relax. Your patches arrive by free express post every 1, 2 or 3 months, with 10% off every order.
Start my subscriptionBuild your own bundle
You are always in control
From your account, you can skip an order, change your delivery date, change how often your patches arrive, swap to a different patch, update your address or card, pause, or cancel. We email you before every order, so there are never any surprises.
Frequently asked questions
Getting started
How does a subscription work?
You choose your patches and how often you would like them. We send them automatically by free express post, with 10% off every order. You never have to remember to reorder.
How do I subscribe?
On any patch page, choose Subscribe and save, pick how often you would like your patches, then click Add to cart and check out as usual.
How much do I save?
10% off every order, starting with your first, plus free express post every time.
Do I get rewarded for staying?
Yes. The longer you stay, the more you save. You get 10% off orders 1 to 3, 15% off orders 4 to 6, and 20% off every order from your 7th onward. It happens automatically, so you don't need to claim anything.
Which patches can I subscribe to?
Every patch in our range, in a 1, 3 or 5 pack.
Can I mix different patches?
Yes. Build your own bundle with 2 to 6 patches, in 1, 3 or 5 packs of each; for example, a Sleep, a B12 and a Magnesium, and they all arrive together in one parcel.
How often will my patches arrive?
You choose: every month, every 2 months or every 3 months. You can change this at any time.
Payments and delivery
When will I be charged?
You're charged for your first order at checkout. After that, you are charged on the day each order is placed. We email you before every order, so you have time to make changes.
How is it delivered?
Every subscription order is delivered by free express post, and you will receive an email with your Australia Post tracking number as soon as it is on its way.
What if my card expires or a payment does not go through?
We will email you so you can update your card details, and we will try the payment again. Nothing is sent until it goes through.
My bank asked me to confirm a payment. Is that normal?
Yes. Some banks ask you to confirm a payment as an extra security check. We will email you a link, and once you confirm, your order will be sent as usual.
Can I use other discount codes with my subscription?
Your subscription includes 10% off and free express post, and offers cannot be combined.
Managing your subscription
How do I manage my subscription?
Log in to your account at patchedup.com.au with your email address and click Manage Subscription. You can also use the button in any of our subscription emails.
Can I skip an order?
Yes. Skip any order from your account, and you will not be charged for it. Your subscription carries on as normal after that.
Can I change my delivery date?
Yes. Bring your next order forward or push it back from your account.
Can I swap to a different patch?
Yes. Swap any patch in your subscription for another one in the range. You keep your 10% saving and free express post.
Can I add another patch?
Yes. Add any patch to your subscription, and it will come with your next order.
Can I change my address or card?
Yes, you can update both from your account at any time.
Can I pause my subscription?
Yes. Pause it whenever you need a break, and start it again whenever you are ready. You will not be charged while it is paused.
Can I cancel?
Yes, at any time after your first order, straight from your account. There are no fees and no lock-in.
What happens if a patch is out of stock?
We will email you straight away. We'll still send the rest of your order, and you won't be charged for the out-of-stock patch. It will be included again in your next order.
Still have a question?
Email me at hello@patchedup.com.au. I read every message myself.
Dr David
