Privacy policy
Last updated: June 17, 2025
Patched Up is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.
We operate on Shopify, which securely powers our online store, payment processing, and order management.
📋 What We Collect
We collect only the information we need to provide you with a great experience. This may include:
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Your name, email address, phone number, and delivery address
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Order details, payment method (securely processed via Shopify)
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Device and usage data (such as browser, IP address, pages visited)
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Any messages or support inquiries you send us
🛠️ How We Use Your Information
We use this information to:
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Process and ship your orders
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Send order confirmations and shipping updates
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Respond to questions or support requests
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Improve the performance and experience of our website
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Occasionally send you helpful updates (if you’ve opted in — you can unsubscribe any time)
🔐 Security
Your payment information is handled securely by Shopify and never stored by us.
We follow industry best practices to keep your personal information safe, but no method of transmission over the internet is 100% secure.
✉️ Marketing & Communication
If you opt in to our newsletter or email updates, you may receive occasional product updates or special offers. You can unsubscribe at any time by clicking the link in the email or contacting us directly.
📜 Your Rights
If you’d like to access, correct, or delete any personal information we hold about you, just email us:
We’ll respond quickly and take care of it.
🔗 Third Parties
We may share your information with Shopify and trusted service providers (e.g. shipping, email, or analytics tools), but only to help us operate the store and fulfill your orders. We never sell your data.
👶 Children
Our website is not intended for children under 16. We do not knowingly collect data from minors.
🔄 Changes to This Policy
We may update this policy from time to time. The most current version will always be posted on this page.
📍 Contact Us
Questions? Reach out any time: